Exam Prep

Cisco 11 Overview

 Chapter Outline
 Chapter Goals

 1. Introduction to the
Personal Computer
 Identify and describe the various components
that make up a personal computer and define
information technology
 2. Safe Lab Procedures
and Tool Use
 Identify and describe tools used for computer
service and explain how to use those tools safely
 3. Computer Assembly
Step-by-Step
 Describe the assembly of a personal computer
 4. Basics of Preventive
Maintenance and
Troubleshooting
 Describe the purpose of preventive maintenance
and basic troubleshooting steps
 5. Fundamental
Operating Systems
 Describe operating system capabilities, the
installation process, navigation, basic preventive
maintenance, and troubleshooting
 6. Fundamental
Laptops and
Portable Devices
 Identify and describe the main components of
laptops and portable devices, basic preventive
maintenance, and troubleshooting
 7. Fundamental
Printers and Scanners
 Identify and describe the differences between
printers and scanners, installation and
configuration, basic preventive maintenance,
and troubleshooting
 8. Fundamental
Networks
 Identify and describe basic network components,
technologies, basic preventive maintenance,
and troubleshooting
 9. Fundamental
Security
 Identify and describe security threats,
procedures, basic preventive maintenance,
and troubleshooting
 10. Communication Skills Describe professional skills and communication
techniques

- Chapter 1-10 Review Package -

Practice Quiz Weds - Final on Friday

Mock Exam - Ch. 1-10 (proprofs)


CISCO 12 Overview

 Chapter Outline
Chapter Goals
 
 11. Advanced
Personal Computers
Describe the process for replacing or upgrading personal computer components and apply preventive maintenance and troubleshooting techniques
 12. Advanced
Operating Systems
Describe the processes used to install, upgrade, configure, and optimize a computer operating system, and apply preventive maintenance and troubleshooting techniques
 13. Advanced Laptops and
Portable Devices
Describe the process for replacing or upgrading laptop or portable device components, describe common wireless communication technologies, and apply preventive maintenance and troubleshooting
techniques
 14. Advanced Printers and
Scanners
Install and configure local and shared network
printers and scanners, and apply preventive
maintenance and troubleshooting techniques
 15. Advanced NetworksDesign and implement a basic network based
on customer requirements and apply preventive maintenance and troubleshooting techniques
16. Advanced Security
Implement security measures based on customer requirements and apply preventive maintenance and troubleshooting techniques

- Chapter 11-16 Review Package -

Practice Quiz on Wednesday, Final on Friday

Mock Exam - Ch. 11-16 (proprofs)
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