 Chapter 8 - Advanced Networking This chapter provides an overview of network principles, standards, and purposes. The following types of networks will be discussed in this chapter:
The different types of network topologies, protocols, and logical models as well as the hardware needed to create a network will also be discussed in this chapter. Configuration, troubleshooting, and preventive maintenance will be covered. You will also learn about network software, communication methods, and hardware relationships. After completing this chapter, you will meet these objectives:
1. Complete the following Chapter 8 Review Questions (download here) 2. Complete the Chapter 8 practice quiz on the CISCO website. Watch Chapter 9 - Fundamentals of Security Fundamentals of Security Technicians need to understand computer and network security. Failure to implement proper security procedures can have an impact on users, computers, and the general public. Private information, company secrets, financial data, computer equipment, and items of national security are placed at risk if proper security procedures are not followed. After completing this chapter, you will meet these objectives:
Activity 1: In this activity you will use the Internet to gather information to help you become familiar with computer crime and security attacks in your area. Be prepared to present your research with the class. 1. Briefly describe one article dealing with computer crime or a security attack (place description and a link to the article on your website) 2. Based on your research, could this incident have been prevented? List the precautions that might have prevented this attack. Activity 2: 1. Using the Internet research 2 different anti-virus software applications. Based on your research, complete the table below.
2. Which anti-virus software would you purchase? List reasons for your selection. Activity 3: Complete the Chapter 9 review questions - hand them into the hand-in folder Chapter 10 - Communication Skills  What is the relationship between communication skills and troubleshooting? As a computer technician, you will not only fix computers but will also interact with people. In fact, troubleshooting is as much about communicating with the customer as it is about knowing how to fix a computer. In this chapter, you will learn to use good communication skills as confidently as you use a screwdriver. After completing this chapter, you will meet these objectives:
1. Complete the Chapter 10 Study Guide and post finished copy on your website. view video on: Call Centre Communication 2. Complete Chapter 10 Practice quiz Chapter 11 - Advanced Personal Computers
In your career as a technician, you may have to determine if a component for a customer's computer should be upgraded or replaced. It is important that you develop advanced skills in installation procedures, troubleshooting techniques, and diagnostic methods for computers. This chapter discusses the importance of component compatibility across hardware and software. It also covers the need for adequate system resources to efficiently run the customer's hardware and software. After completing this chapter, you will meet these objectives:
Read the Chapter 11 Power Point Complete the Chapter 11 Anticipation Guide Computer Hardware Labs Building a Custom Computer System You work in a computer store building computers. Customers ask you to recommend the components of their new computers that you will then build. Please recommend computers for two of the following four customers using this format:
Build Easy PC is a very good resource to help you choose components and guides you on how to build a computer. These sites are good places to find prices on components: NCIX - Atic - Tiger Direct - New Egg - Future Shop - or use any other site as long as you site your source with a link Choose 2 of the following system types and make sure your entire system falls within the budget 1. Home user: 2. Entertainment Center: 3. Multi-Media Developer: 4. Gamer: Each Computer Should Include At Least the Following Items:
Mark Sheet
Computer Assembly Workshops We will be working in teams of 3. The hardware tech will be doing the actual physical dismantling of the system. The procedural manager will be following the instructions and making sure each step is completed. The secretary will be recording the steps and taking notes of any relevant information. Each group member should have a turn at each role so you will need to rotate positions throughout the lab time. You are required to do a complete disassembly and re-assembly of a desktop computer system. We will be working in 4 stations with 4 teams building at a time. You will be required to complete the Computer Assembly Guide and document all of your steps in the process. Those teams not building will be updating their sites with their advanced predictions on the steps they will take once they begin their assignment. Include the following information on your site:
Make sure you properly identify the names of all components.    ICT Writing Assignment Write a 750 word paper (3 pages) following the APA Style Guide Use Microsoft Word. Font: Arial Font size: 12 Your paper must include at least 4 references, properly cited in the paper and at the end. Consider using Google Scholar as your search tool. Topic(s): The Role of Technology in Education Questions to address:
Finished Draft copies of the paper need to be submitted into the hand-in folder by end of the day on Thursday. Finished papers need to be submitted in the class hand-in folder by the end of the day on Monday. How your paper will be graded
Chapter 12 - Advanced Operating Systems
The installation, configuration, and optimization of operating systems are examined in greater detail in this chapter. Various brands of operating systems are available on the market today, including Microsoft Windows, Apple Mac OS, UNIX, and Linux. A technician must consider the current computer system when selecting an operating system. Additionally, there are several versions or distributions of an operating system. Some versions of Microsoft Windows include Windows 2000 Professional, Windows XP Home Edition, Windows XP Professional, Windows Media Center, Windows Vista Home Basic, Windows Vista Business, and Windows Vista Premium. Each of these operating systems offers many of the same features with a similar interface. However, some functions necessary for specific customer needs may not be available in all of them. You must be able to compare and contrast operating systems to find the best one based on your customer's needs. After completing this chapter, you will meet these objectives:
Answer the following study guide and place in the hand-in folder by Friday.
Research Microsoft's upcoming Windows 8 release. List on your website, 10 new features that Windows 8 will offer upon it's official release. Chapter 13 - Servicing Laptops Cisco 12 Students
Chapter 13 - Servicing Laptops
After completing this chapter, you will meet these objectives:
Place completed answers in the Chapter 13 hand-in folder Chapter 14 - Advanced Printing Techniques This chapter explores the functionality of printers and scanners. You will learn how to maintain, install, and repair these devices in both local and network configurations. The chapter discusses safety hazards, configuration procedures, preventive maintenance, and printer and scanner sharing. After completing this chapter, you will meet these objectives:
Complete the following Chapter 14 Questions and place in the hand-in folder by Thursday. See your Chapter 14 Answer Key Study the Chapter 14 Quiz Preview How can you help a customer choose between inkjet or laser printing? Chapter 15 - Advanced Networking Advanced Networks
This chapter focuses on advanced networking topics, including network design, network component upgrades, and e-mail server installations. Basic networking topics, such as safety, network components, and preventive maintenance, are also discussed. To meet the expectations and needs of your customers and network users, you must be familiar with networking technologies. You must understand the basics of how a network is designed and why some components affect the flow of data on a network. Troubleshooting advanced network situations is also described in this chapter. After completing this chapter, you will meet these objectives:
View your Chapter 15 Answer Key Cisco Chapter 16 - Advanced Security Congratulations, you've made it to the last chapter! This chapter reviews the types of attacks that threaten the security of computers and the data contained on them. A technician is responsible for the security of data and computer equipment in an organization. This chapter describes how you can work with customers to ensure that the best possible protection is in place. Risks to computers and network equipment come from both internal and external sources. Risks include physical threats, such as theft or damage to equipment, and data threats, such as the loss or corruption of data. After completing this chapter, you will meet these objectives:
Complete the Chapter 16 Review worksheet and place in the hand-in folder by the end of class on Friday Chapter 11 - 16 Review Questions Exam is on Monday - good luck!  | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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