 Chapter 1 - Introduction to the Personal Computer Information technology (IT) is the design, development, implementation, support, and management of computer hardware and software applications. An IT professional is knowledgeable about computer systems and operating systems. This chapter will review IT certifications and the components of a basic personal computer system. After completing this chapter, you will meet these objectives:
1. 50 Chapter Review Questions (download here) DUE FRIDAY Use these to guide your studies through the chapter. 2. Review the Chapter 1 Power Point 3. Complete the practice Quiz on the Cisco Website Watch Chapter 2 - Safe Lab Procedures and Tool Use This chapter covers basic safety practices for the workplace, hardware and software tools, and the disposal of hazardous materials. Safety guidelines help protect individuals from accidents and injury and protect equipment from damage. Some of these guidelines are designed to protect the environment from contamination by discarded materials. Stay alert to situations that could result in injury or damage to equipment. Warning signs are designed to alert you to danger. Always watch for these signs and take the appropriate action according to the warning given. After completing this chapter, you will meet these objectives:
1. Complete the Chapter 2 Worksheet 2. Review the Chapter 2 Power Point (download here) 3. Complete the practice Quiz on the Cisco Website Chapter 3 - Computer Assembly, Step-by-Step
1. Chapter 3 Worksheet about exploring the Virtual Desktop (download here, copy & paste finished questions to CISCO homework section. You can find the Virtual Desktop activity in the Teacher Hand-Out Folder. Click on:
2. Review (make sure you can answer these questions, discuss them with a group) 3. View the Chapter 3 Power Point 4. Take the Chapter 3 Practice Quiz Chapter 4 - Preventative Maintenance & Troubleshooting
This chapter introduces preventive maintenance and the troubleshooting process. Preventive maintenance is a regular and systematic inspection, cleaning, and replacement of worn parts, materials, and systems. Preventive maintenance helps to prevent failure of parts, materials, and systems by ensuring that they are in good working condition. Troubleshooting is a systematic approach to locating the cause of a fault in a computer system. With fewer faults, there is less troubleshooting to do, thus saving an organization time and money. Troubleshooting is a learned skill. Not all troubleshooting processes are the same, and technicians tend to refine their own troubleshooting skills based on knowledge and personal experience. Use the guidelines in this chapter as a starting point to help develop your troubleshooting skills. Although each situation is different, the process described in this chapter will help you to determine your course of action when you are trying to solve a technical problem for a customer. After completing this chapter, you will meet these objectives:
Complete the Chapter 4 worksheet Chapter 4 Quiz Questions Answer in full sentences. Print and hand-in 2. What is troubleshooting? 3. Why should you do preventive maintenance? 4. Why should you perform regular maintenance routines? 5. What are the benefits of preventive maintenance? 6. What are the 6 steps in the troubleshooting process? 7. What is data backup? 8. What is an open-ended question? 9. What type of response should you expect from a close-ended question? 10. What is shown in Device Manager? 11. What are beep codes used for? 12. Are all beep codes the same? 13. How do you know a device is operating incorrectly? 14.What should be included in your documentation? 15. What is the final step in the troubleshooting process? Computer Hardware Labs Building a Custom Computer System You work in a computer store building computers. Customers ask you to recommend the components of their new computers that you will then build. Please recommend computers for two of the following four customers using this format:
Build Easy PC is a very good resource to help you choose components and guides you on how to build a computer. These sites are good places to find prices on components: NCIX - Atic - Tiger Direct - New Egg - Future Shop - or use any other site as long as you site your source with a link Choose 2 of the following system types and make sure your entire system falls within the budget 1. Home user: 2. Entertainment Center: 3. Multi-Media Developer: 4. Gamer: Each Computer Should Include At Least the Following Items:
Mark Sheet
Computer Assembly Workshops We will be working in teams of 3. The hardware tech will be doing the actual physical dismantling of the system. The procedural manager will be following the instructions and making sure each step is completed. The secretary will be recording the steps and taking notes of any relevant information. Each group member should have a turn at each role so you will need to rotate positions throughout the lab time. You are required to do a complete disassembly and re-assembly of a desktop computer system. We will be working in 4 stations with 4 teams building at a time. You will be required to complete the Computer Assembly Guide and document all of your steps in the process. Those teams not building will be updating their sites with their advanced predictions on the steps they will take once they begin their assignment. Include the following information on your site:
Make sure you properly identify the names of all components.    ICT Writing Assignment Write a 750 word paper (3 pages) following the APA Style Guide Use Microsoft Word. Font: Arial Font size: 12 Your paper must include at least 4 references, properly cited in the paper and at the end. Consider using Google Scholar as your search tool. Topic(s): The Role of Technology in Education Questions to address:
Finished Draft copies of the paper need to be submitted into the hand-in folder by end of the day on Thursday. Finished papers need to be submitted in the class hand-in folder by the end of the day on Monday. How your paper will be graded
Back to Cisco Chapter 5 - Operating Systems
The operating system (OS) controls almost all functions on a computer. In this chapter, you will learn about the components, functions, and terminology related to the, Windows XP, and Windows 7 operating systems. After completing this chapter, you will meet these objectives:
List on your website, 10 new features that Windows 8 will offer upon it's official release. Chapter 6 - Laptops
Do you know when the first laptops were developed? Who do you think used the early laptops? One of the original laptops was the GRiD Compass 1101. It was used by astronauts on space missions in the early 1980s. It weighed 11 lb (5 kg) and cost US $8,000 - $10,000! Laptops today often weigh less than one-half the weight and cost less than one-third the price of the GRiD. The compact design, convenience, and evolving technology of laptops have made them as popular as desktops. Laptops, tablets, and smartphones are becoming more popular as their prices decrease and technology continues to progress. As a computer technician, you need to have knowledge of portable devices of all kinds. This chapter focuses on the differences between laptops and desktops and describes the features of PDAs and smartphones. After completing this chapter, you will meet these objectives:
Cisco 11 - Chapter 7 This chapter provides essential information about printers and scanners. You will learn how printers operate, what to consider when purchasing a printer, and how to connect printers to an individual computer or to a network. Printers produce paper copies of electronic files. Scanners allow users to convert paper documents into electronic files. Many government regulations require physical records; therefore, hard copies of computer documents are often as important today as they were when the paperless revolution began several years ago. You must understand the operation of various types of printers and scanners to be able to install and maintain them, as well as troubleshoot any problems that arise. After completing this chapter, you will meet these objectives:
Assignments - Complete these Chapter 7 Questions questions and place in the Hand-In folder by Thursday See your Chapter 7 Answer Key Study the Chapter 7 Quiz Preview Read this: Evolution of Printing Technology Try this game: Laser Printer Components Game Chapter 8 - Introduction to Networking This chapter provides an overview of network principles, standards, and purposes. The following types of networks will be discussed in this chapter:
The different types of network topologies, protocols, and logical models as well as the hardware needed to create a network will also be discussed in this chapter. Configuration, troubleshooting, and preventive maintenance will be covered. You will also learn about network software, communication methods, and hardware relationships. After completing this chapter, you will meet these objectives:
Chapter 8 Worksheet - Please place in hand-in folder by Tuesday, June 5th View your Chapter 8 Answer Key Fundamentals of Security
Technicians need to understand computer and network security. Failure to implement proper security procedures can have an impact on users, computers, and the general public. Private information, company secrets, financial data, computer equipment, and items of national security are placed at risk if proper security procedures are not followed. After completing this chapter, you will meet these objectives:
Complete the Chapter 9 Worksheet and place in the hand-in folder by the end of class on Friday Cisco - Chapter 10 - Communication Skills What is the relationship between communication skills and troubleshooting? As a computer technician, you will not only fix computers but will also interact with people. In fact, troubleshooting is as much about communicating with the customer as it is about knowing how to fix a computer. In this chapter, you will learn to use good communication skills as confidently as you use a screwdriver. After completing this chapter, you will meet these objectives:
Chapter 10 Review Sheet Answer Key Exam is on Monday - good luck! | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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